The customer makes his choice from the tailor models presented on the site www.nuyhenn.com. He then chooses his fabric. Once your choice has been made:
- The name of the model ordered as it appears on the website, any modifications requested, as well as the main materials constituting it.
- The price of the model ordered
- A fitting date and the expected delivery date
- The amount of the deposit paid on the order as well as the payment terms
The customer places an order with NUYHENN by email or in writing at the headquarters (NUYHENN).
It is expressly agreed that the photographs of the products on the Nuyhenn website, the brochures, brochures and other media intended to present said products and indicating their name have no contractual value, the liability of NUYHENN cannot be under any circumstances committed concerning them.
The unit price on the order is inclusive of tax in euros excluding delivery, shipping and any customs charges applicable and includes any alterations to be made to the model unless otherwise specified on the order form. On the other hand, any modification requested by the customer on her tailor after the date of the order, whether concerning the materials used or the design or even the measurements thereof will be invoiced in addition, according to estimate submitted by NUYHENN to the customer. In the event of significant weight gain or loss or unplanned pregnancy, the necessary modifications will be the responsibility of the client. In the event of disagreement on the price of these modifications, the model will be established in accordance with the initial order.
Terms of payment
Payments are made in cash, by credit card or bank transfer, according to invoice established by NUYHENN.
In the event of non-payment on the due date, this will result in the entire debt becoming immediately payable, a fixed compensation for recovery costs of €40 per day and a late payment compensation equal to 5% of the amount due.
The price is paid as follows:
- For a private customer: 30% of the price is paid upon ordering, 70% upon delivery of the model. Payments by transfer must be made at least 15 days before fitting or delivery.
- For group purchases: 50% of the price is paid upon ordering, 50% upon delivery of the model. Payments by transfer must be made at least 15 days before fitting or delivery.
- Partial payments are considered as deposits: they cannot be refunded in the event of cancellation of the order and constitute a commitment to pay the entire agreed price even in the event of cancellation of the order by the customer.
As special tailor orders are made to measure for the customer and respond to a personalized request, the customer cannot, in the event of cancellation, require NUYHENN to issue a credit for the price paid by her.
The deadlines set for the order are binding on both NUYHENN and the customer. If one or the other cannot honor the fitting and/or delivery appointments, they must inform the other at least 24 hours in advance. If the deadlines are not respected by the customer, NUYHENN cannot be held responsible for a delay in delivery. Likewise, NUYHENN cannot be held responsible for any delay in delivery due to weight gain or loss having consequences on the initial measurements.
Finally, the delivery date indicated when ordering is given for information purposes only and is likely to vary within reasonable proportions. Consequently, the customer can neither cancel the order nor request damages.
In the event of shipment, NUYHENN cannot be held responsible under any circumstances and the risk and transport costs are borne in full by the buyer.
NUYHENN cannot be held liable in the event of fabric stock shortages, delivery delays, strikes (including in transport) or force majeure and, more generally, for any event not exclusively and directly related to it. attributable.
Title retention clause
NUYHENN retains ownership of the goods sold until full payment of the price. Furthermore, no delivery can take place without full payment having been paid by the customer.
Court of competent jurisdiction
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.
The parties undertake to do everything possible to resolve their differences amicably. In the event of a dispute, jurisdiction is assigned to the competent court.